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a Go receiver/sender was switched out in an asset. how do I change the serial # in the records.

KLeat-8149
원글 작성자
대화에 참여하기

이 게시물에 답글을 달고 Geotab 커뮤니티 토론에 참여하려면 로그인해야 합니다.

최고 답변

EishiFUN
커뮤니티 관리자

Hello @KLeat-8149​ ,

 

Thank you for asking your question in our community. If you are on the old asset in MyGeotab you can go to the Device & Settings tab and hit the swap button at the top. This will let you add in the new serial number for the device.

 

Please let us know if you have any other questions. We are here to help.

 

Have a great day!

Eishi FUN

답글 3개

EishiFUN
커뮤니티 관리자

Hello @KLeat-8149​ ,

 

Thank you for asking your question in our community. If you are on the old asset in MyGeotab you can go to the Device & Settings tab and hit the swap button at the top. This will let you add in the new serial number for the device.

 

Please let us know if you have any other questions. We are here to help.

 

Have a great day!

Eishi FUN

KLeat-8149
원글 작성자

Thank you.

I did that and it gives me them message below:

[cid:925bb597-e359-4e8c-9fed-75450586b5c8]

 

Keith Leatherman

Transportation Manager

 

EishiFUN
커뮤니티 관리자

Hey @KLeat-8149​  will you come into the community and upload the picture. It did not come through.

여전히 궁금한 점이 있으신가요?