Good day. We have installed a GO9-Rugged device into one of our graders coupled with the IOX-WRKS cable to be able to monitor blade up and down positions. We are having an issue where we are not receiving the 12/24v supply down the red wire. We have hooked the signal wire to aux 6. I am wondering if we have missed something during set-up/activation. We are new customers to GEOTAB so any information would be very much appreciated.
Thanks in advance