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Messages on Geotab Drive App

karinesa-7985
Geotabber
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Hello,
On Geotab Drive, when going on the Messages tile, the customer is unable to choose a user to send the message to.
He can send the message only to the Administrator, whereas he would like to send the message to an another user of MyGeotab : the "Repair center" user.

Is it something we should configure in the profile of the "Repair center" user or in the driver profile using Geotab Drive ?
Both have the rights to send/receive messages.

What else should we check ?

Thanks in advance.

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