We’re excited to announce that our product documentation experience is changing. To help you find answers quickly, we’re reorganizing our comprehensive user guides into a collection of streamlined help articles. The first wave of these articles is now live and hosted on support.geotab.com.

We are moving away from lengthy, static manuals toward a more agile documentation style. This transition features several key improvements:

• Individual help articles: Instead of searching through one massive document, you can now access specific articles tailored to your needs.
• Improved searchability: The new format is designed to be more user-friendly and easier to navigate across all devices.

This change is about making sure you spend less time searching for information and more time managing your fleet. By breaking down complex guides into searchable articles, we provide a more intuitive support experience. This approach also allows our team to update documentation in real time, so you always have access to the latest feature details and troubleshooting steps.

The new documentation is available in english at support.geotab.com. We encourage you to explore the site and bookmark your most-used articles.

We will provide a specific timeline for the final deprecation of the old Product Guide in the near future. During this transition, the existing Product Guide will remain accessible but will increasingly point toward the new help center.