Help .. Every time i use the "My Geotab" dashboard it freezes , the same on the mobile app version too.. gives me the option to wait but then does nothing, I have tried a a different browser, cleared cache, tried incognito.. any ideas
編集済み Genevieve-1051による
Help .. Every time i use the "My Geotab" dashboard it freezes , the same on the mobile app version too.. gives me the option to wait but then does nothing, I have tried a a different browser, cleared cache, tried incognito.. any ideas
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Hello! Just to confirm, does this happen only with the dashboard, or are there other screens where you encounter this issue?
Also, does this behavior occur directly within the MyGeotab page, or is it the browser itself that causes the page to close?
It might be worth trying the process on a different device using a different network to see if there is an external factor causing this.
I'm here to help! :)
@misamc24 Hello, This happend as soon as I log in, I click on anything and boom.. freezes. It just this page. Does the same on the mobile app.
I'm so sorry for the delayed support on this@owenmorris! Are you still experiencing issues? Have you made a ticket with Support? Would you like me to look into your best support channel for you?