I have media recording enabled via a reverse rule for the Go Focus Plus cameras. Is it possible to change the video duration? I've noticed that the maximum recording time is 10 seconds, even if the event lasts longer. I want the recording to capture the entire duration of the event.

Media loading configuration for Go Focus Plus

Hey <a data-id="8083" data-value="mdevol" data-denotation-char="@" href="/user/mdevol" class="text-decoration-none mention">@mdevol</a>, Getting Devices is limited to 5000 results, if you look at the API reference page for it here: <a href="https://developers.geotab.com/myGeotab/apiReference/objects/Device/index.html" target="_blank">Device</a>, you'll see that at the bottom, it has the pagination information. You can implement pagination by following <a href="https://developers.geotab.com/myGeotab/guides/concepts/#pagination" target="_blank">this guide</a> in the documentation. Let me know if that works or if you have any other questions! Thanks, Tucker

Get Device is being limited to 5000 records

Hi <a data-id="12391" data-value="thubui" data-denotation-char="@" href="/user/thubui" class="text-decoration-none mention">@thubui</a> , it's Dane from Whip Around. Great questions, this sounds exactly like something that we can support. Whip Around users can require mandatory photos and videos as part of an inspection without needing to be associated with a defect. We store the forms and photos indefinitely in the cloud and you can export them anytime via API, downloadable PDF, or even create an external link to access the document online. Although most of our team is located in the US, Whip Around was founded in New Zealand and we still have plenty of active customers in Australia and NZ today. If you have more questions or would like to discuss pricing, onboarding, and user management, please feel free to send over an email and I would be happy to help! dane.hollar@whiparound.com <a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> thanks for the heads up!

Capture, store and manage vehicle condition photos per vehicle

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> thanks for the information

What permissions do I need to use Geotab ICE?

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> I'll escalate this issue to support, then. Thank you.

Audio on SurfSight cameras

Hi <a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> can you support us

facial recognition activation

Hello! Off the top, the easiest way to share live tracking information externally that comes to mind would be to utilize the asset location sharing feature directly within MyGeotab. A quick rundown on the path to follow: <ul><li>1. Navigate to the Map page.</li><li>2. Find and select the desired asset&#x2F;vehicle either directly on the map or from the asset list on the left-hand side.</li><li>3. Click on Share to open the link configuration menu.</li><li>4. Configure the sharing parameters (such as expiration time or tracking duration) to fit your customer's requirements.</li><li>5. Generate and copy the sharing link to share it accordingly.</li></ul> I am not familiar with Shippeo, so I am unsure of its specific technical requirements or whether these generated links will work for you, but I figured it wouldn't hurt to mention it just in case you weren't already familiar. Hope this helps!

Sending tracking informations

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> Thanks, I will be creating the case. regards

Video audio failure

<a data-id="1351" data-value="Cristian.hdz.Prime24" data-denotation-char="@" href="/user/cristian.hdz.prime24" class="text-decoration-none mention">@Cristian.hdz.Prime24</a> Thank u Cris

RULES GO FOCUS

<a data-id="8267" data-value="ZMahd-8267" data-denotation-char="@" href="/user/zmahd-8267" class="text-decoration-none mention">@ZMahd-8267</a> Hey yes I had this occur for a few of our customers recently and received this doc from the Geotab support team. Hope it helps! https:&#x2F;&#x2F;docs.google.com&#x2F;document&#x2F;d&#x2F;1rDP5bw4IwpQhAZdgaiax-L9LRvCIcV2PznyQNREMzFw&#x2F;edit?tab=t.0

Geotab GoFocus Plus Firewall Requirements

Hi <a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> Thank you very much, I will be replicating what was suggested

language change in iox gotalk

hi To customize inspections and add items with checkboxes, you can use Defect Lists in MyGeotab: 1. Go to Maintenance &gt; Asset Inspection. 2. Select Defect Lists and click Add. 3. Define the vehicle parts and specific defects (like load levels). 4. In the Drive app, the driver will be able to select these items during their inspection.