page-user page-user-kaylan-henley-1068 template-account-profile page-status-200 theme-harmony user-guest

Company

Title

Hi <a href="/user/shrish-vellore-1651" data-id="1651" data-value="SVell-1651" data-denotation-char="@" class="text-decoration-none mention">@SVell-1651</a>​ ! Unfortunately, I'm not able to reproduce this error, and your code snippet looks exactly right. Are you on the most current version of the nuget package? That would be <a href="https://www.nuget.org/packages/Geotab.Internal.MyAdmin.APILib" target="_blank">1.1.9</a>.

Having trouble connecting to the MyAdmin SDK

I'm so sorry I missed your newer posts! I think at this point I'd like for you to create a support case so that I can get more details from you and look through your api logs. You can reference this thread and the issue should come straight to my team.

Is it possible to update a user's password via the Geotab API or MyGeotab SDK?

In re-reading your post, I'm not sure if I'm understanding why you're resetting passwords. Do you know why you're getting invalid user credential exceptions? Because these can be caused by things like database maintenance or hitting a rate limit, which will cause all subsequent api calls to fail for a period of time. Have you investigated the root cause of this issue at all?

Hi <a href="/user/daren-porter-1148" data-id="1148" data-value="DarenPorter-1148" data-denotation-char="@" class="text-decoration-none mention">@DarenPorter-1148</a>​ ! You can explicitly set a user's password using the SDK, and it sounds like you have the process right. To ensure that this works, the user must be a basic authentication user and they cannot be locked out due to inactivity. You can check both of these values on the user's page. If you continue to experience issues, you can provide your code snippet so that I can check it if you like.

Hi <a href="/user/pradeep-tomar-1677" data-id="1677" data-value="PToma-1677" data-denotation-char="@" class="text-decoration-none mention">@PToma-1677</a>​ ! We do not have a Go API, so you will have to make your own web requests in Go. There's some information on doing so here https://geotab.github.io/sdk/software/guides/concepts/#http-get-request

Problem in call Device Rest API

Hi <a href="/user/carter-cambest-1675" data-id="1675" data-value="CCamb-1675" data-denotation-char="@" class="text-decoration-none mention">@CCamb-1675</a>​ !You've already gotten some good information, I would suggest reading over our reference materials https://geotab.github.io/sdk/ and visiting our public github https://github.com/geotabWe do not support OAuth2.0, the only other authentication option we have is SAML.Please feel free to reach out with more specific questions.

Questions about integration

The logic/process of pulling data is the same across the StatusData class, there's no difference for different types of diagnostics. myGeotab will calculate the value for an engine measurement at a specific time whether that value is discrete or continuous.

Looking for clarification regarding EV Data Diagnostic endpoint responses

So if a date is requested beyond recorded values, we return the last value. If the dates are within a window where table records exist, you can expect to get interpolated values back. This means myGeotab does not try to calculate future values, but just returns the most recent value. Please let me know if that explanation makes sense!

Thanks! This looks like the result to me. Can you paste the call you're making?

Hi <a href="/user/emil-lee-1673" data-id="1673" data-value="ELee-1673" data-denotation-char="@" class="text-decoration-none mention">@ELee-1673</a>​ ! <ol><li>I've confirmed that the only records for this status data are for true values. That is, there are only table records added when a vehicle has a 1 response, so you can expect to not see 0 values.</li><li>When supplying a toDate and/or fromDate as well as a deviceSearch, this diagnostic will return interpolated values for those datetimes. You can tell that a result is calculated if it has no or a null id value. If there is an id, it is a record from the status data table. I wasn't able to reproduce seeing results outside of the to/from window. Could you post your code snippet (removing pii please)?</li><li>I'm checking with our EV team on this one and I will get back to you when I have an update.</li></ol>

Attività recenti