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HomeCommunityMyGeotabAssetsa Go receiver/sender was switched out in an asset. how do I change the serial # in the records.

a Go receiver/sender was switched out in an asset. how do I change the serial # in the records.

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MyGeotab
Assets
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KLeat-8149
Locandina originale

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EishiFUN
Amministratore della comunità

Hello @KLeat-8149​ ,

 

Thank you for asking your question in our community. If you are on the old asset in MyGeotab you can go to the Device & Settings tab and hit the swap button at the top. This will let you add in the new serial number for the device.

 

Please let us know if you have any other questions. We are here to help.

 

Have a great day!

Eishi FUN

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3 risposte

E
E
EishiFUN
Amministratore della comunità

Hello @KLeat-8149​ ,

 

Thank you for asking your question in our community. If you are on the old asset in MyGeotab you can go to the Device & Settings tab and hit the swap button at the top. This will let you add in the new serial number for the device.

 

Please let us know if you have any other questions. We are here to help.

 

Have a great day!

Eishi FUN

Migliore risposta
K
K
KLeat-8149
Locandina originale

Modificato di EishiFUN

Thank you.

I did that and it gives me them message below:

[cid:925bb597-e359-4e8c-9fed-75450586b5c8]

 

Keith Leatherman

Transportation Manager

 

E
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EishiFUN
Amministratore della comunità

Hey @KLeat-8149​  will you come into the community and upload the picture. It did not come through.

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