We’ve made improvements to asset reporting based on your feedback. We’ve heard that the Watchdog report does not provide insights aligned with the Asset Inventory summary cards, and we’ve created a new report that will address this gap.

Previously, device online/offline status primarily catered to GO devices, which could lead to false positive offline alerts for fleets using a variety of device types, including GO Anywhere devices, OEM data feeds, or third-party Marketplace solutions.

Now, the Asset and Asset Details pages use new, predetermined time periods to notify you if a device is offline, based on the specific device type being monitored. This means more accurate and reliable insights into your device connectivity, regardless of the device type.

To further support your device management needs, we've also introduced the new Device Online and Offline report. This report provides a downloadable format of the device online/offline information displayed on the Assets page, allowing for deeper analysis and reporting. The Watchdog report continues to be a source of information for GO device offline status, as well as asset utilization insights specific to the GO device.