We have some exciting news: Geotab has launched its new AI Assistant on the support.geotab.com! This powerful new feature provides you with accurate and efficient search assistance to quickly connect you with the information you need, when you need it.

You spoke and we listened: the new AI Assistant was developed based on your feedback and designed to improve on the accuracy of the information it provides, the depth and flexibility of its answers, and its approach to handling complex queries.

The enhanced AI Assistant aims to offer a smarter, more adaptive experience by focusing on understanding and delivery. Key improvements include:

• Smarter understanding: The AI now filters out filler words, focuses on intent, and recognizes abbreviations and common phrasing to deliver more relevant results.
• Adaptive answers: It tailors responses based on question complexity—offering summaries for simple queries and detailed explanations when requested.
• Improved persona: The assistant has a friendlier, more professional tone and can shift into "teaching" or "brainstorming" mode when asked.
• Improved complex question support: It manages multi-part queries more effectively, even when it can only partially answer them.
• Enhanced Geotab knowledge: It’s better equipped to reference Geotab Academy content and respond to vehicle-specific questions.

You can take the AI Assistant for a test drive by visiting support.geotab.com or community.geotab.com and using the AI Answers search bar on the homepage or the magnifying glass icon in the top right corner.