Geotab Video Coaching now works on the Surfsight and Xirgo cameras your fleet already operates: no hardware swap, no additional cost. Fleets running mixed camera deployments previously had no unified coaching experience, safety managers had to toggle between third-party camera portals and MyGeotab, and Surfsight/Xirgo events didn't contribute to the Driver Safety Score, creating blind spots in fleet-wide risk visibility.

• Coach every driver from one place ( GO Focus, Surfsight, Xirgo, or a mix) without switching systems.
• Smart Driver ID uses facial recognition to automatically identify the driver in every event, so coaching and safety scores tie to the right person even in shared or multi-driver vehicles.
• Magnitude Ranking scores events by severity and Smart Sequence jumps to the most critical moment in each clip, so managers spend less time reviewing and more time coaching.
• Video retention is now 365 days, up from 30, giving teams a full year of footage for coaching, compliance, and incident review.

Eligible for databases with active Surfsight AI12, Surfsight AI14, or Xirgo subscriptions at no additional cost. At launch, real-time in-cab voice alerts, live streaming, Enhanced Recall, and event dismissal are not yet available. Not available for FedRAMP databases.

The feature is opt-in. Before the prompt appears, Geotab must enable the migration feature for your database. A fleet administrator then goes to Video > Recordings and selects Enable Video Coaching on the "Unlock Video Coaching for your existing cameras" prompt. This allows your Surfsight or Xirgo media to be processed in the Geotab Video Platform (GVP), which enables the migration to the new video experience.

Access through the GVP APIs depends on this migration and your opt-in. Complete the opt-in, then let your integration provider know so they can verify access. Opting in is separate from creating your provider's user account and assigning its security clearances.

Contact your integration provider or Geotab Support to confirm whether the feature is enabled for your database and whether activation is complete. Provide your database name. If your integration still can't retrieve video data after you opt in, contact Geotab Support with your database name, integration username, the affected API operation, and the error message. Do not share passwords or session credentials.

Staged rollout, following a closed beta that began in March 2026.