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HomeCommunitySDK/APIOther/GeneralUser XXX does not have security clearance for the requested operation when performing call with Get call api and TextMessage.

User XXX does not have security clearance for the requested operation when performing call with Get call api and TextMessage.

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SDK/API
Other/General
M
M
MGenu-1832
Original Poster

i want to call Get with TextMessage:

api.call("Get", {

  "typeName": "TextMessage"

}, function(result) {

  console.log("Done: ", result);

}, function(e) {

  console.error("Failed:", e);

});

but i have the following error: (anyone can help me ?)

Failed:User XXXXXXX does not have security clearance for the requested operation: ViewGpsTextMessage or SendGpsTextMessage or DeleteGpsTextMessage Called by: Unknown Access list: DeviceList ChangePassword NotificationList OrganizeViews UserSettings TripsActivityReport SpeedProfileReport LaunchAddIn ViewReportTemplate DisplayMap ViewMarketplacePaidItems ViewCertificates RepairDVIR ManageAddInData ViewAddInData ViewBinaryData ProductGuideClearance FeaturePreviewClearance NewsNotificationsClearance ViewTripTypeChangeData ViewBusinessIntelligence CertifyDVIR InspectDVIR ViewMedia EditDeviceShare InstallRecord ViewUserDeviceLink EditUserDeviceLink ViewDeviceDataPrivacyChangeData ExceptionEventReviewParticipant ViewBinaryDataFiles ViewLiveMap ViewTachographInspection ViewTachographCompanyCards ViewTachographRemoteDownloadData ViewTachographDrivingTimeData ViewTachographInfringementData

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Top Answers

T
T
TuckerBA-1087

Hey @MGenu-1832​,

 

You need to increase your permissions by going to Users & Drivers -> Clearances (button at the top), and then you can either add or edit a clearance to add View messages, Send messages, Send Messages on behalf of another user, and Delete messages (you don't need all of those for the Get request, but you'll probably need them for other things you're working on).

 

Thanks,

Tucker

Best Answer

2 Replies

T
T
TuckerBA-1087

Hey @MGenu-1832​,

 

You need to increase your permissions by going to Users & Drivers -> Clearances (button at the top), and then you can either add or edit a clearance to add View messages, Send messages, Send Messages on behalf of another user, and Delete messages (you don't need all of those for the Get request, but you'll probably need them for other things you're working on).

 

Thanks,

Tucker

Best Answer
E
E
EishiFUN
Community Administrator

Hello @MGenu-1832​ ,

 

Thank you for asking your question in our community. Will you share your current security profile? It should just be a matter of adding in those certain security points listed. You probably just have a security clearance that doesn't include those and will need to update it to include those points if you want to take action in those areas.

 

Let me know if you have any other questions or concerns. we are here to help.

 

Have a good one!

Eishi FUN

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