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AccueilCommunityMyGeotabAssetsa Go receiver/sender was switched out in an asset. how do I change the serial # in the records.

a Go receiver/sender was switched out in an asset. how do I change the serial # in the records.

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MyGeotab
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KLeat-8149
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EishiFUN
Administrateur de communauté

Hello @KLeat-8149​ ,

 

Thank you for asking your question in our community. If you are on the old asset in MyGeotab you can go to the Device & Settings tab and hit the swap button at the top. This will let you add in the new serial number for the device.

 

Please let us know if you have any other questions. We are here to help.

 

Have a great day!

Eishi FUN

Meilleure réponse

3 Réponses

E
E
EishiFUN
Administrateur de communauté

Hello @KLeat-8149​ ,

 

Thank you for asking your question in our community. If you are on the old asset in MyGeotab you can go to the Device & Settings tab and hit the swap button at the top. This will let you add in the new serial number for the device.

 

Please let us know if you have any other questions. We are here to help.

 

Have a great day!

Eishi FUN

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K
KLeat-8149
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Édité by EishiFUN

Thank you.

I did that and it gives me them message below:

[cid:925bb597-e359-4e8c-9fed-75450586b5c8]

 

Keith Leatherman

Transportation Manager

 

E
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EishiFUN
Administrateur de communauté

Hey @KLeat-8149​  will you come into the community and upload the picture. It did not come through.

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