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Why does the system not allow some users in my database to enable unified login?

DONG-6175
Originaal plakat

I want to enable Unified Login for my database administrator users so they can configure their accounts for MCP usage.
However, I am getting the error "Cannot enable Unified Login".
Kasutaja üles laaditud pilt 1
The user authentication type is Basic.

My account in this database did accept the unified login.

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Sajad-1451
Geotabber

Hi Did you follow the steps provided here?

DONG-6175
Originaal plakat

@Sajad-1451Hello. Yes, I did that. But an error message appears. What does it refer to?Kasutaja üles laaditud pilt 1

Sajad-1451
Geotabber

@****-6175 can you email me at sajadshiravi@geotab.com. I need some additional info from you.

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