Hello @CCorb-10974​ ,

Thank you for asking your question in our community. What video solution are you using?

I look forward to hearing from you.

Have a good one!

Eishi FUN

Hello @CCorb_68,

Thank you for your response. The issue can be addressed by reviewing the current video solution being used and validating the configuration.

Could you please confirm the video solution/model currently installed? Once we have this information, we can provide the appropriate steps and configuration recommendations to resolve the issue.

Looking forward to your confirmation.