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Feature Request: Optional 2FA (OTP ) for GeoTab accounts that use "basic authentication"

MNiko-9927
Originaal plakat

Very simple feature that we need urgently:

If an account is using Basic Authentication, there is a toggle (off by default) where 2FA can be enabled.

Doesn't even have to be phone/sms (the more options the better of course), but just simple OTP authenticator app support (like Microsoft Authenticator etc.)

 

Reasoning:

Basic authentication is not secure, and with some of our users it's the only way, which goes against policy.

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EishiFUN
Kogukonna administraator

Ah I see. That make sense. Sorry for misunderstanding at first. The best way to get this in front of our product team is to make a post in our Feedback Hub. This will help our product team understand the use case and where we can improve this solution for our customers.

 

Please let us know if you have any other questions!

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EishiFUN
Kogukonna administraator

Hey @MNiko-9927​ ,

 

Thank you for asking your question in our community. This was brought up in a post a while back by using SAML to achieve this. The integration guide is also posted in teh comments: https://community.geotab.com/s/question/0D52J00009hTo4FSAS/is-it-possible-to-set-up-twofactor-authentication-for-specific-users-on-the-mygeotab-database?language=en_US

 

If you have any questions about this feel free to reach out.

 

Have a good one!

Eishi FUN

MNiko-9927
Originaal plakat

Thanks. We already use SAML with 2FA.

That's not what we need here though.

The are some users that we can't provide with SAML, who still require 2FA to meet company policy.

In such case, the website itself has to provide the functionality.

So we really need this feature.

EishiFUN
Kogukonna administraator

Ah I see. That make sense. Sorry for misunderstanding at first. The best way to get this in front of our product team is to make a post in our Feedback Hub. This will help our product team understand the use case and where we can improve this solution for our customers.

 

Please let us know if you have any other questions!

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