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The only way to view the Analytics Lad add-in catalog in a Chrome Browser is in "incognito" - is there a fix?

ChrisL-1169
Póster original

I've downloaded the Analytics Lab add-in to various databases utilizing my Chrome browser. When I click on Analytics Lab>Catalog the screen flickers but nothing appears. The only way I can "see" the catalog is in "incognito". Is anyone else experiencing this? Is there a "fix"? I've done all the steps via support advise such as clearing the cache to no avail.

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Respuestas principales

ChrisL-1169
Póster original

Good morning Ron,

 

I just went in and updated my Chrome browser and now the Analytics Lab catalog is working. Versión 88.0.4324.104 Thank you and good morning! Have a great day!

3 Respuestas

Ron-1094
Geotabber

Hi @ChrisL-1169​ 

 

I just tried in Chrome: Versión 88.0.4324.104 (Build Oficial) (64 bits) and it's working fine.

 

When you go into incognito mode, apart from disabling the cache, chrome also stops loading plugins.

 

Can check your plugins? disabling one at a time. Maybe one of them is causing the issue.

 

Best,

Ron

ChrisL-1169
Póster original

Good morning Ron,

 

I just went in and updated my Chrome browser and now the Analytics Lab catalog is working. Versión 88.0.4324.104 Thank you and good morning! Have a great day!

Ron-1094
Geotabber

Awesome! Have a great day @ChrisL-1169​ !

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