Hello team,
We have detected this problem when trying to log in with our registered email at https://mypreview.geotab.com/ and it is not loading. Could you help us to check this incident?:
Additionally, we would like to validate with you if there is a way to put some timeout to the SDK requests?
Thanks,
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Hello @CCamb-1675 ,
Thank you for asking your question in our community. We may want to create a support ticket for this to have them look into this. This may be a disappearing (unavailable) database problem that was happening in preview and it needs investigation/escalation if it is still happening.
I am curious to know which SDK client you are using? All of our API clients have their default timeout which can be modified by setting the appropriate timeout property to the desired value.
I look forward to hearing from you on this. Feel free to reach out with any additional questions. We are happy to help.
Have a great day!
Eishi FUN
Hey @CCamb-1675 I was wondering if you were still having these issues? If so will you please answer my questions above and I will look into this for you.
Have a good one!
Eishi FUN